Integration · Forms and scheduling
AI agents for Microsoft Bookings
See an organization's Microsoft Bookings calendars (booking businesses), their services, staff, customers and appointments in a date range, book an appointment for a customer, and cancel one with a message.
- Actions
- 8
- Read
- 5
- Write
- 3
Actions
What your agents can do in Microsoft Bookings
See an organization's Microsoft Bookings calendars (booking businesses), their services, staff, customers and appointments in a date range, book an appointment for a customer, and cancel one with a message. Needs a Microsoft 365 work account with Bookings.
Read 5
Look things up. Nothing changes.
List booking calendars
Lists the booking businesses (Bookings calendars) in the organization that the signed-in person can see: each one's id (usually an email address like salon@contoso.com) and displayName.
List services
Lists the services a booking business offers: each one's id, displayName, description, defaultDuration.
List staff
Lists the staff members of a booking business: each one's id, displayName, emailAddress, role.
List appointments in a date range
Lists a booking business's appointments that fall between two times.
List customers
Lists the customers saved in a booking business: each one's id, displayName, emailAddress, phones and addresses.
Write 3
Create, change or send.
Book an appointment
Books an appointment for one customer: a service (by ID), a start and end time, the customer's name and email (and optional phone and notes), and optionally the staff members who serve it.
Cancel an appointmentDeletes data
Cancels an appointment by its ID and sends the customer the cancellation message given.
Add a customer
Saves a customer in a booking business: a name and email, and optionally a phone number.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything. Actions that delete data ask first by default.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Sign in with Microsoft and approve access (OAuth).
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your Microsoft Bookings data
Ask a question in plain words. The agent can list booking calendars, list services or list staff in Microsoft Bookings, then answers with what it found.
- 02
Let an agent update Microsoft Bookings
Have the agent book an appointment or add a customer in Microsoft Bookings as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Share what it finds in Slack
Give one agent Microsoft Bookings and Slack: it can list booking calendars in Microsoft Bookings and post a summary to a Slack channel in the same run.
Works well with
More Forms and scheduling tools
- Typeform2 actionsRead the answers people submit to your Typeform forms, and look up a form's questions, with a personal access token.
- Jotform2 actionsRead the submissions people send through your Jotform forms, a page at a time or one by one, with a Jotform API key.
- Google Forms5 actionsRead a Google Form's questions and its responses, and create forms, add questions and publish them, signed in with the person's own Google account.
- Google Calendar3 actionsSee what is on a Google Calendar, book events and invite people, and find when people are free, signed in with the person's own Google account.
- Outlook Calendar6 actionsSee what is on the signed-in person's Outlook calendar, book meetings with attendees and a Teams link, move or cancel them, and check when people are free (Microsoft 365 or Outlook.com).
- Calendly4 actionsSee who booked time with you, list your event types, and hand out one-time booking links, with a Calendly personal access token.
FAQ
Microsoft Bookings and MyDeepAgents
Can MyDeepAgents connect to Microsoft Bookings?
Yes. The Microsoft Bookings connector has 8 actions: 5 read and 3 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect Microsoft Bookings?
Sign in with Microsoft and approve access (OAuth). Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in Microsoft Bookings without asking?
Only if you let it. Each of the 3 actions that change data can be set to wait for a person's approval before it runs, and the one that deletes data asks first by default.
Can I use Microsoft Bookings in workflows as well as agents?
Yes. Every Microsoft Bookings action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put Microsoft Bookings to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.