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Integration · CRM

AI agents for Salesforce

Find records with SOQL, create leads and opportunities, and create or update contacts by email in a Salesforce org, production or sandbox.

Actions
5
Read
2
Write
3

Actions

What your agents can do in Salesforce

5 actions. Each one is a tool your agents can call and a step your workflows can run.

Read 2

Look things up. Nothing changes.

  • Find records with SOQL

    Runs a SOQL query built from its parts: the fields to return, the object, an optional WHERE condition and ORDER BY, and a LIMIT (25 by default, at most 200).

  • Get a record

    Reads one record of any object by its ID, with all fields or only the ones named.

Write 3

Create, change or send.

  • Create a lead

    Creates a lead with a last name and company, plus optional name, email, phone, title, source, status and address details.

  • Create or update a contact

    Creates a contact, or updates the one that already has this email address (Salesforce matches on the Email field).

  • Create an opportunity

    Opens an opportunity with a name, a stage from the org's Stage picklist (like Prospecting) and a close date, optionally with an amount, the account it belongs to, a probability and a next step.

A person can approve first

Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.

Connection

How it connects

Connect it once in the console, then give it to the agents and workflows that need it.

Sign in (OAuth)

Sign in with Salesforce and approve access (OAuth).

Settings

  • Environment

Kept safe

  • Credentials are stored encrypted with your organization's own keys.
  • They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
  • Calls go only to the tool's own servers.

How we protect your data

Ideas

Ideas to start with

Starting points made only from the actions above. Mix them with any other tool your agents can use.

  • 01

    Ask about your Salesforce data

    Ask a question in plain words. The agent can find records with SOQL or get a record in Salesforce, then answers with what it found.

  • 02

    Let an agent update Salesforce

    Have the agent create a lead or create or update a contact in Salesforce as part of a larger task. Turn on approval and a person signs off on each change first.

  • 03

    Share what it finds in Slack

    Give one agent Salesforce and Slack: it can find records with SOQL in Salesforce and post a summary to a Slack channel in the same run.

FAQ

Salesforce and MyDeepAgents

Can MyDeepAgents connect to Salesforce?

Yes. The Salesforce connector has 5 actions: 2 read and 3 make changes. Your agents can call them as tools, and your workflows can run them as steps.

How do I connect Salesforce?

Sign in with Salesforce and approve access (OAuth). The connection also asks for: Environment. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.

Can an agent change data in Salesforce without asking?

Only if you let it. Each of the 3 actions that change data can be set to wait for a person's approval before it runs.

Can I use Salesforce in workflows as well as agents?

Yes. Every Salesforce action also works as a step in a workflow, and the same connection serves your agents and your workflows.

Early access

Put Salesforce to work

Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.