Integration · CRM
AI agents for Salesforce
Find records with SOQL, create leads and opportunities, and create or update contacts by email in a Salesforce org, production or sandbox.
- Actions
- 5
- Read
- 2
- Write
- 3
Actions
What your agents can do in Salesforce
5 actions. Each one is a tool your agents can call and a step your workflows can run.
Read 2
Look things up. Nothing changes.
Find records with SOQL
Runs a SOQL query built from its parts: the fields to return, the object, an optional WHERE condition and ORDER BY, and a LIMIT (25 by default, at most 200).
Get a record
Reads one record of any object by its ID, with all fields or only the ones named.
Write 3
Create, change or send.
Create a lead
Creates a lead with a last name and company, plus optional name, email, phone, title, source, status and address details.
Create or update a contact
Creates a contact, or updates the one that already has this email address (Salesforce matches on the Email field).
Create an opportunity
Opens an opportunity with a name, a stage from the org's Stage picklist (like Prospecting) and a close date, optionally with an amount, the account it belongs to, a probability and a next step.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Sign in with Salesforce and approve access (OAuth).
Settings
- Environment
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your Salesforce data
Ask a question in plain words. The agent can find records with SOQL or get a record in Salesforce, then answers with what it found.
- 02
Let an agent update Salesforce
Have the agent create a lead or create or update a contact in Salesforce as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Share what it finds in Slack
Give one agent Salesforce and Slack: it can find records with SOQL in Salesforce and post a summary to a Slack channel in the same run.
FAQ
Salesforce and MyDeepAgents
Can MyDeepAgents connect to Salesforce?
Yes. The Salesforce connector has 5 actions: 2 read and 3 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect Salesforce?
Sign in with Salesforce and approve access (OAuth). The connection also asks for: Environment. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in Salesforce without asking?
Only if you let it. Each of the 3 actions that change data can be set to wait for a person's approval before it runs.
Can I use Salesforce in workflows as well as agents?
Yes. Every Salesforce action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put Salesforce to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.