Skip to content

Start building

MyDeepAgentsMyDeepAgents

Integration · SMS and messaging

AI agents for Podium

Work in a business's Podium inbox: list its locations, read and create contacts, list conversations and their messages across text, email and web chat, send a text or email to a customer.

Start buildingTalk to us
Actions
8
Read
6
Write
2

Actions

What your agents can do in Podium

Work in a business's Podium inbox: list its locations, read and create contacts, list conversations and their messages across text, email and web chat, send a text or email to a customer, and read the reviews customers leave, signed in with a Podium user's account.

Read 6

Look things up. Nothing changes.

  • List locations

    Lists the business locations the signed-in user can reach.

  • List contacts

    Lists the business's contacts (customers), optionally only those changed after a time.

  • List conversations

    Lists inbox conversations, most recent activity first, for one location or all.

  • List a conversation's messages

    Lists the messages in one conversation, newest first.

  • List reviews

    Lists the reviews customers left the business on Google, Facebook and other sites Podium follows, newest first.

  • Get a review

    Reads one review by ID: rating, text, author, the site it was left on, the location and any response.

Write 2

Create, change or send.

  • Create a contact

    Adds a customer to the business's Podium contacts at one or more locations, with a name and an email or phone number.

  • Send a text or email

    Sends a message to a customer from a location, by text (to a phone number) or email.

A person can approve first

Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.

Connection

How it connects

Connect it once in the console, then give it to the agents and workflows that need it.

Sign in (OAuth)

Sign in with Podium and approve access (OAuth).

Kept safe

  • Credentials are stored encrypted with your organization's own keys.
  • They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
  • Calls go only to the tool's own servers.

How we protect your data

Ideas

Ideas to start with

Starting points made only from the actions above. Mix them with any other tool your agents can use.

  • 01

    Ask about your Podium data

    Ask a question in plain words. The agent can list locations, list contacts or list conversations in Podium, then answers with what it found.

  • 02

    Let an agent update Podium

    Have the agent create a contact or send a text or email in Podium as part of a larger task. Turn on approval and a person signs off on each change first.

  • 03

    Work from your CRM

    Give one agent HubSpot and Podium: it can search contacts in HubSpot and create a contact in Podium in the same run.

FAQ

Podium and MyDeepAgents

Can MyDeepAgents connect to Podium?

Yes. The Podium connector has 8 actions: 6 read and 2 make changes. Your agents can call them as tools, and your workflows can run them as steps.

How do I connect Podium?

Sign in with Podium and approve access (OAuth). Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.

Can an agent change data in Podium without asking?

Only if you let it. Each of the 2 actions that change data can be set to wait for a person's approval before it runs.

Can I use Podium in workflows as well as agents?

Yes. Every Podium action also works as a step in a workflow, and the same connection serves your agents and your workflows.

Early access

Put Podium to work

Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.

Start buildingBrowse all integrations