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Integration · CRM

AI agents for Outreach

Find and update prospects and accounts, open and progress opportunities, log calls, create tasks and add prospects to sequences in Outreach.

Actions
16
Read
8
Write
8

Actions

What your agents can do in Outreach

16 actions. Each one is a tool your agents can call and a step your workflows can run.

Read 8

Look things up. Nothing changes.

  • Find prospects

    Lists prospects (people), filtered by ID, email, first or last name, account, owner or changed since a date, or by a prefix search across names, emails and other text.

  • Find accounts

    Lists accounts (companies), filtered by exact name or domain, or by a prefix search.

  • List opportunities

    Lists opportunities, filtered by account, stage or owner, most recently changed first.

  • List opportunity stages

    Lists the opportunity stages (pipeline), in order, to find a stage_id.

  • List tasks

    Lists tasks, filtered by owner, prospect, account or state (pending, incomplete or complete), soonest due first.

  • List sequences

    Lists sequences (automated outreach cadences), optionally only enabled ones or by exact name.

  • List mailboxes

    Lists the sending mailboxes, to choose one for a sequence.

  • List users

    Lists the organization's users, optionally by email, to find an owner ID.

Write 8

Create, change or send.

  • Create a prospect

    Creates a prospect with an email, names, title, company, phones, LinkedIn URL, location and tags, linked to an account and an owner.

  • Update a prospect

    Changes a prospect by ID: names, title, company, phones (replacing the list), LinkedIn URL, location, tags (replacing the list), account or owner.

  • Create an account

    Creates an account (company) with a name and optionally a domain, website, industry, location, description, tags and owner.

  • Create an opportunity

    Opens an opportunity with a name and expected close date, and optionally an amount, probability, next step, description, account, stage.

  • Update an opportunity

    Changes an opportunity by ID: move it to another stage, or change its name, amount, close date, probability, next step, description or owner.

  • Log a call

    Records a call with a prospect: direction (inbound or outbound), outcome (Answered or Not Answered), the numbers, a note, when it was dialed and answered, and optionally the opportunity it was about.

  • Create a task

    Creates a task about a prospect, account or opportunity for a user: an action (action_item, call, email or in_person), due time and note.

  • Add a prospect to a sequence

    Enrolls a prospect in a sequence, sending its email steps from a mailbox (from List mailboxes).

A person can approve first

Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.

Connection

How it connects

Connect it once in the console, then give it to the agents and workflows that need it.

Sign in (OAuth)

Sign in with Outreach and approve access (OAuth).

Kept safe

  • Credentials are stored encrypted with your organization's own keys.
  • They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
  • Calls go only to the tool's own servers.

How we protect your data

Ideas

Ideas to start with

Starting points made only from the actions above. Mix them with any other tool your agents can use.

  • 01

    Ask about your Outreach data

    Ask a question in plain words. The agent can find prospects, find accounts or list opportunities in Outreach, then answers with what it found.

  • 02

    Let an agent update Outreach

    Have the agent create a prospect or update a prospect in Outreach as part of a larger task. Turn on approval and a person signs off on each change first.

  • 03

    Share what it finds in Slack

    Give one agent Outreach and Slack: it can find prospects in Outreach and post a summary to a Slack channel in the same run.

FAQ

Outreach and MyDeepAgents

Can MyDeepAgents connect to Outreach?

Yes. The Outreach connector has 16 actions: 8 read and 8 make changes. Your agents can call them as tools, and your workflows can run them as steps.

How do I connect Outreach?

Sign in with Outreach and approve access (OAuth). Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.

Can an agent change data in Outreach without asking?

Only if you let it. Each of the 8 actions that change data can be set to wait for a person's approval before it runs.

Can I use Outreach in workflows as well as agents?

Yes. Every Outreach action also works as a step in a workflow, and the same connection serves your agents and your workflows.

Early access

Put Outreach to work

Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.