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Integration · CRM

AI agents for Insightly CRM

Find and update contacts, organizations, leads and opportunities, move deals through pipeline stages, and log notes and tasks in Insightly CRM.

Actions
16
Read
8
Write
8

Actions

What your agents can do in Insightly CRM

16 actions. Each one is a tool your agents can call and a step your workflows can run.

Read 8

Look things up. Nothing changes.

  • Find contacts

    Lists contacts whose field equals a value (like EMAIL_ADDRESS = jane@acme.com, LAST_NAME = Smith or ORGANISATION_ID = 123; custom fields by their API name), or changed since a time, or all contacts.

  • Get a contact

    Reads one contact by its ID with names, emails, phones, addresses, background, organization, owner, last and next activity dates, custom fields, tags, important dates and links to other records.

  • Find organizations

    Lists organizations (companies) whose field equals a value (like ORGANISATION_NAME = Acme Ltd, WEBSITE or PHONE), or changed since a time.

  • Find leads

    Lists leads whose field equals a value (like EMAIL = jane@acme.com, LEAD_STATUS_ID or LEAD_RATING), or changed since a time.

  • Find opportunities

    Lists opportunities (deals) whose field equals a value (like OPPORTUNITY_STATE = OPEN, ORGANISATION_ID, RESPONSIBLE_USER_ID, PIPELINE_ID or STAGE_ID), or changed since a time.

  • List pipelines

    Lists the instance's pipelines.

  • List pipeline stages

    Lists every pipeline's stages, to find a STAGE_ID before moving an opportunity.

  • List users

    Lists the instance's users, to find an owner or responsible user ID.

Write 8

Create, change or send.

  • Create a contact

    Creates a contact with a first name and optionally a last name, email, phones, job title, organization (by ID), background and mailing address.

  • Update a contact

    Changes a contact by its ID; only the fields given change (Insightly v3.1 partial update).

  • Create an organization

    Creates an organization (company) with a name and optionally a website, phone, background, owner and billing address.

  • Create an opportunity

    Opens an opportunity (deal) with a name and optionally details, bid amount and currency, probability, forecast close date, responsible user and organization.

  • Update an opportunity

    Changes an opportunity by its ID; only the fields given change.

  • Set an opportunity's stage

    Moves an opportunity to a pipeline stage (from List pipeline stages).

  • Add a note

    Logs a note with a title and body on a contact, organization, opportunity or lead.

  • Create a task

    Creates a task with a title and optionally details, due date, priority (1 low, 2 medium, 3 high), status, responsible user and the opportunity or contact it is about.

A person can approve first

Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.

Connection

How it connects

Connect it once in the console, then give it to the agents and workflows that need it.

Username and key

Enter the API credentials from your Insightly CRM account.

What you enter

  • API key

Settings

  • Pod

Kept safe

  • Credentials are stored encrypted with your organization's own keys.
  • They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
  • Calls go only to the tool's own servers.

How we protect your data

Ideas

Ideas to start with

Starting points made only from the actions above. Mix them with any other tool your agents can use.

  • 01

    Ask about your Insightly CRM data

    Ask a question in plain words. The agent can find contacts, get a contact or find organizations in Insightly CRM, then answers with what it found.

  • 02

    Let an agent update Insightly CRM

    Have the agent create a contact or update a contact in Insightly CRM as part of a larger task. Turn on approval and a person signs off on each change first.

  • 03

    Share what it finds in Slack

    Give one agent Insightly CRM and Slack: it can find contacts in Insightly CRM and post a summary to a Slack channel in the same run.

FAQ

Insightly CRM and MyDeepAgents

Can MyDeepAgents connect to Insightly CRM?

Yes. The Insightly CRM connector has 16 actions: 8 read and 8 make changes. Your agents can call them as tools, and your workflows can run them as steps.

How do I connect Insightly CRM?

Enter the API credentials from your Insightly CRM account. You'll need: API key. The connection also asks for: Pod. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.

Can an agent change data in Insightly CRM without asking?

Only if you let it. Each of the 8 actions that change data can be set to wait for a person's approval before it runs.

Can I use Insightly CRM in workflows as well as agents?

Yes. Every Insightly CRM action also works as a step in a workflow, and the same connection serves your agents and your workflows.

Early access

Put Insightly CRM to work

Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.