Integration · SMS and messaging
AI agents for Infobip
Send SMS and WhatsApp text messages through Infobip, and check the delivery status of the SMS you sent.
- Actions
- 3
- Read
- 1
- Write
- 2
Actions
What your agents can do in Infobip
3 actions. Each one is a tool your agents can call and a step your workflows can run.
Read 1
Look things up. Nothing changes.
Get SMS delivery logs
Reads the logs of SMS sent in the last 48 hours, newest first.
Write 2
Create, change or send.
Send an SMS
Sends a text message to one phone number, from an alphanumeric sender ID or a number registered on your Infobip account (without one, Infobip uses the account's default sender).
Send a WhatsApp text message
Sends a free-form WhatsApp text from your WhatsApp sender registered with Infobip to one number.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Paste an API key from your Infobip account.
What you enter
- API key
Settings
- Base URL
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your Infobip data
Ask a question in plain words. The agent can get SMS delivery logs in Infobip, then answers with what it found.
- 02
Let an agent update Infobip
Have the agent send an SMS or send a WhatsApp text message in Infobip as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Work from your CRM
Give one agent HubSpot and Infobip: it can search contacts in HubSpot and send an SMS in Infobip in the same run.
Works well with
More SMS and messaging tools
- Twilio4 actionsSend SMS, MMS and WhatsApp messages from your Twilio numbers or Messaging Services, and check a message's delivery status.
- WhatsApp2 actionsSend WhatsApp text and approved template messages from your WhatsApp Business phone number through Meta's WhatsApp Cloud API.
- Vonage2 actionsSend SMS and WhatsApp messages through the Vonage Messages API, from your Vonage numbers or sender IDs.
- Plivo2 actionsSend SMS messages from your Plivo numbers, sender IDs or Powerpacks, and check whether they were delivered.
- Telegram2 actionsSend messages and photos from your Telegram bot to people, groups and channels it can post in.
- OneSignal5 actionsSend push notifications, emails and SMS to your OneSignal app's segments or to users by their external ID, and see or cancel the messages you sent.
FAQ
Infobip and MyDeepAgents
Can MyDeepAgents connect to Infobip?
Yes. The Infobip connector has 3 actions: 1 reads and 2 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect Infobip?
Paste an API key from your Infobip account. You'll need: API key. The connection also asks for: Base URL. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in Infobip without asking?
Only if you let it. Each of the 2 actions that change data can be set to wait for a person's approval before it runs.
Can I use Infobip in workflows as well as agents?
Yes. Every Infobip action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put Infobip to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.