Integration · SMS and messaging
AI agents for Bird
Send SMS, WhatsApp messages (free text in an open chat, or approved templates) and email through Bird (formerly MessageBird), check each message's delivery status, and list the workspace's WhatsApp templates.
- Actions
- 9
- Read
- 5
- Write
- 4
Actions
What your agents can do in Bird
9 actions. Each one is a tool your agents can call and a step your workflows can run.
Read 5
Look things up. Nothing changes.
Get the workspace
Reads the Bird workspace the key belongs to: its id, name and the ID of the organization that owns it.
Get an SMS
Reads one SMS by its id (sms_…): status (accepted, sent, delivered, failed …), segments, cost (once priced), carrier, sent_at, delivered_at and last_error when it failed.
Get a WhatsApp message
Reads one WhatsApp message by id: status (accepted, sent, delivered, read, failed), direction, text or template, delivered_at, read_at, cost and last_error when it failed.
List WhatsApp templates
Lists the WhatsApp templates the workspace may send: each with its id, slug (for send_whatsapp_template), category, status (approved or not) and languages with their placeholders.
Get an email
Reads one sent email by id: status, subject, recipients and the counts of accepted_count, delivered_count, bounced_count, complained_count, open_count and click_count.
Write 4
Create, change or send.
Send an SMS
Sends one SMS to one phone number (E.164) from a sender the workspace holds: a number it owns, a short code, or an alphanumeric sender ID (3 to 11 characters, like Acme) where the country allows one.
Send a WhatsApp message
Sends free-form WhatsApp text (and optionally an image by public URL) to a person from a WhatsApp number connected to the workspace.
Send a WhatsApp template
Sends an approved WhatsApp template to a person at any time, by the template's slug (from list_whatsapp_templates, or a Bird-managed one like bird_otp), with values for its body placeholders in order.
Send an email
Sends an email from an address on a verified sending domain to up to 50 recipients, with a subject and a plain-text and/or HTML body.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Paste an API key from your Bird account.
What you enter
- API key
Settings
- Region
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your Bird data
Ask a question in plain words. The agent can get the workspace, get an SMS or get a WhatsApp message in Bird, then answers with what it found.
- 02
Let an agent update Bird
Have the agent send an SMS or send a WhatsApp message in Bird as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Work from your CRM
Give one agent HubSpot and Bird: it can search contacts in HubSpot and send an SMS in Bird in the same run.
Works well with
More SMS and messaging tools
- Twilio4 actionsSend SMS, MMS and WhatsApp messages from your Twilio numbers or Messaging Services, and check a message's delivery status.
- WhatsApp2 actionsSend WhatsApp text and approved template messages from your WhatsApp Business phone number through Meta's WhatsApp Cloud API.
- Vonage2 actionsSend SMS and WhatsApp messages through the Vonage Messages API, from your Vonage numbers or sender IDs.
- Plivo2 actionsSend SMS messages from your Plivo numbers, sender IDs or Powerpacks, and check whether they were delivered.
- Telegram2 actionsSend messages and photos from your Telegram bot to people, groups and channels it can post in.
- OneSignal5 actionsSend push notifications, emails and SMS to your OneSignal app's segments or to users by their external ID, and see or cancel the messages you sent.
FAQ
Bird and MyDeepAgents
Can MyDeepAgents connect to Bird?
Yes. The Bird connector has 9 actions: 5 read and 4 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect Bird?
Paste an API key from your Bird account. You'll need: API key. The connection also asks for: Region. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in Bird without asking?
Only if you let it. Each of the 4 actions that change data can be set to wait for a person's approval before it runs.
Can I use Bird in workflows as well as agents?
Yes. Every Bird action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put Bird to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.