Integration · CRM
AI agents for Bigin
Search, list and read contacts, companies, deals (pipelines), products, tasks, events and calls in Bigin by Zoho CRM, create or update contacts, companies and deals, update any record and add notes.
- Actions
- 9
- Read
- 4
- Write
- 5
Actions
What your agents can do in Bigin
Search, list and read contacts, companies, deals (pipelines), products, tasks, events and calls in Bigin by Zoho CRM, create or update contacts, companies and deals, update any record and add notes, in the data center where the Zoho account lives.
Read 4
Look things up. Nothing changes.
Search records
Searches one module (Contacts, Accounts for companies, Pipelines for deals, Products, Tasks, Events, Calls) by email, phone, a word, or criteria like.
List records
Lists a module's records with the fields named (up to 50 field API names, like Last_Name,Email or Deal_Name,Stage,Amount), optionally sorted by a field.
Get a record
Reads one record by its module and ID: every field, or only the ones named.
List fields
Lists a module's fields: each one's api_name (what the other actions take), field_label, data_type, whether it is required and, for a picklist, its pick_list_values (like the stages of a deal).
Write 5
Create, change or send.
Create or update a contact
Creates a contact, or updates the one Bigin finds with the same email (when one is given) or the module's other unique fields.
Create a company
Adds a company (an Accounts record) with a name and optional phone, website, description and billing address.
Create a deal
Adds a deal (a Pipelines record) with a name, its sub-pipeline and stage.
Update a record
Changes fields on one record by its module and ID, with values keyed by field API name, like {"Stage": "Closed Won", "Amount": 5000} for a deal or {"Mobile": "609-961-5520"} for a contact.
Add a note
Adds a note to a contact, company, deal, product, task, event or call, with optional title.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Sign in with Zoho and approve access (OAuth).
Settings
- Data center
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your Bigin data
Ask a question in plain words. The agent can search records, list records or get a record in Bigin, then answers with what it found.
- 02
Let an agent update Bigin
Have the agent create or update a contact or create a company in Bigin as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Share what it finds in Slack
Give one agent Bigin and Slack: it can search records in Bigin and post a summary to a Slack channel in the same run.
FAQ
Bigin and MyDeepAgents
Can MyDeepAgents connect to Bigin?
Yes. The Bigin connector has 9 actions: 4 read and 5 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect Bigin?
Sign in with Zoho and approve access (OAuth). The connection also asks for: Data center. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in Bigin without asking?
Only if you let it. Each of the 5 actions that change data can be set to wait for a person's approval before it runs.
Can I use Bigin in workflows as well as agents?
Yes. Every Bigin action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put Bigin to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.