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Integration · CRM

AI agents for Bigin

Search, list and read contacts, companies, deals (pipelines), products, tasks, events and calls in Bigin by Zoho CRM, create or update contacts, companies and deals, update any record and add notes.

Actions
9
Read
4
Write
5

Actions

What your agents can do in Bigin

Search, list and read contacts, companies, deals (pipelines), products, tasks, events and calls in Bigin by Zoho CRM, create or update contacts, companies and deals, update any record and add notes, in the data center where the Zoho account lives.

Read 4

Look things up. Nothing changes.

  • Search records

    Searches one module (Contacts, Accounts for companies, Pipelines for deals, Products, Tasks, Events, Calls) by email, phone, a word, or criteria like.

  • List records

    Lists a module's records with the fields named (up to 50 field API names, like Last_Name,Email or Deal_Name,Stage,Amount), optionally sorted by a field.

  • Get a record

    Reads one record by its module and ID: every field, or only the ones named.

  • List fields

    Lists a module's fields: each one's api_name (what the other actions take), field_label, data_type, whether it is required and, for a picklist, its pick_list_values (like the stages of a deal).

Write 5

Create, change or send.

  • Create or update a contact

    Creates a contact, or updates the one Bigin finds with the same email (when one is given) or the module's other unique fields.

  • Create a company

    Adds a company (an Accounts record) with a name and optional phone, website, description and billing address.

  • Create a deal

    Adds a deal (a Pipelines record) with a name, its sub-pipeline and stage.

  • Update a record

    Changes fields on one record by its module and ID, with values keyed by field API name, like {"Stage": "Closed Won", "Amount": 5000} for a deal or {"Mobile": "609-961-5520"} for a contact.

  • Add a note

    Adds a note to a contact, company, deal, product, task, event or call, with optional title.

A person can approve first

Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.

Connection

How it connects

Connect it once in the console, then give it to the agents and workflows that need it.

Sign in (OAuth)

Sign in with Zoho and approve access (OAuth).

Settings

  • Data center

Kept safe

  • Credentials are stored encrypted with your organization's own keys.
  • They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
  • Calls go only to the tool's own servers.

How we protect your data

Ideas

Ideas to start with

Starting points made only from the actions above. Mix them with any other tool your agents can use.

  • 01

    Ask about your Bigin data

    Ask a question in plain words. The agent can search records, list records or get a record in Bigin, then answers with what it found.

  • 02

    Let an agent update Bigin

    Have the agent create or update a contact or create a company in Bigin as part of a larger task. Turn on approval and a person signs off on each change first.

  • 03

    Share what it finds in Slack

    Give one agent Bigin and Slack: it can search records in Bigin and post a summary to a Slack channel in the same run.

FAQ

Bigin and MyDeepAgents

Can MyDeepAgents connect to Bigin?

Yes. The Bigin connector has 9 actions: 4 read and 5 make changes. Your agents can call them as tools, and your workflows can run them as steps.

How do I connect Bigin?

Sign in with Zoho and approve access (OAuth). The connection also asks for: Data center. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.

Can an agent change data in Bigin without asking?

Only if you let it. Each of the 5 actions that change data can be set to wait for a person's approval before it runs.

Can I use Bigin in workflows as well as agents?

Yes. Every Bigin action also works as a step in a workflow, and the same connection serves your agents and your workflows.

Early access

Put Bigin to work

Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.