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Integration · CRM

AI agents for Agile CRM

Find and update contacts and companies, open and move deals through track milestones, and log notes and tasks in Agile CRM.

Actions
16
Read
8
Write
8

Actions

What your agents can do in Agile CRM

16 actions. Each one is a tool your agents can call and a step your workflows can run.

Read 8

Look things up. Nothing changes.

  • Find contacts or companies

    Searches contacts (people) or companies by a keyword matched against their default fields (name, email, phone, company) and searchable custom fields.

  • Get a contact or company

    Reads one contact or company by its ID.

  • Get a contact by email

    Reads the contact that has an email address.

  • List deals

    Lists deals in one track (pipeline, from List tracks), or in the default track (0) or all tracks (1), newest first.

  • List a contact's deals

    Lists the deals related to a contact.

  • List tracks

    Lists the deal tracks (pipelines) and their milestones.

  • List a contact's notes

    Lists the notes on a contact or company.

  • List tasks

    Lists tasks, optionally only pending ones, filtered by one criterion: category (CALL, EMAIL, MEETING …), status (YET_TO_START, IN_PROGRESS, COMPLETED) or priority (HIGH, NORMAL, LOW).

Write 8

Create, change or send.

  • Create a contact

    Creates a contact (person) with a first name and optionally last name, email, phone, company name, title, the company record it works for, tags, lead score and star rating.

  • Update a contact

    Adds or changes properties of a contact or company by its ID: names, email, phone, company name or title (an email or phone with the same subtype is replaced).

  • Create a company

    Creates a company with a name and optionally a website, phone and email.

  • Create a deal

    Creates a deal with a name, expected value and milestone (named exactly as in the track, like Proposal), optionally in a track, with a probability, close date, description and related contacts.

  • Update a deal

    Changes a deal by its ID: move it to another milestone (exact name, like Won or Lost) or track, or change its name, expected value, probability, close date or description.

  • Add a note to contacts

    Adds a note with a subject and text to one or more contacts or companies.

  • Add a note to deals

    Adds a note with a subject and text to one or more deals.

  • Create a task

    Creates a task with a subject, type (CALL, EMAIL, FOLLOW_UP, MEETING, MILESTONE, SEND, TWEET or OTHER), priority.

A person can approve first

Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.

Connection

How it connects

Connect it once in the console, then give it to the agents and workflows that need it.

Username and key

Enter the API credentials from your Agile CRM account.

What you enter

  • Agile CRM user email
  • REST API key

Settings

  • Domain

Kept safe

  • Credentials are stored encrypted with your organization's own keys.
  • They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
  • Calls go only to the tool's own servers.

How we protect your data

Ideas

Ideas to start with

Starting points made only from the actions above. Mix them with any other tool your agents can use.

  • 01

    Ask about your Agile CRM data

    Ask a question in plain words. The agent can find contacts or companies, get a contact or company or get a contact by email in Agile CRM, then answers with what it found.

  • 02

    Let an agent update Agile CRM

    Have the agent create a contact or update a contact in Agile CRM as part of a larger task. Turn on approval and a person signs off on each change first.

  • 03

    Share what it finds in Slack

    Give one agent Agile CRM and Slack: it can find contacts or companies in Agile CRM and post a summary to a Slack channel in the same run.

FAQ

Agile CRM and MyDeepAgents

Can MyDeepAgents connect to Agile CRM?

Yes. The Agile CRM connector has 16 actions: 8 read and 8 make changes. Your agents can call them as tools, and your workflows can run them as steps.

How do I connect Agile CRM?

Enter the API credentials from your Agile CRM account. You'll need: Agile CRM user email and REST API key. The connection also asks for: Domain. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.

Can an agent change data in Agile CRM without asking?

Only if you let it. Each of the 8 actions that change data can be set to wait for a person's approval before it runs.

Can I use Agile CRM in workflows as well as agents?

Yes. Every Agile CRM action also works as a step in a workflow, and the same connection serves your agents and your workflows.

Early access

Put Agile CRM to work

Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.