AI agents for UserVoice

Find ideas

Lists ideas (suggestions), optionally matching text in the title or description, in some forums or statuses, in some states (published, approved, closed …) or created or updated after a time.

Get an idea

Reads one idea with its counts (supporters, votes, comments, notes), state, body, revenue and satisfaction of its supporters, engagement, and its forum, status, labels and creator side-loaded.

List forums

Lists the forums ideas belong to, each with id, name, is_public, suggestions_count and open_suggestions_count.

List statuses

Lists the public statuses an idea can have (like Under review, Planned, Started, Completed), each with id, name, is_open and hex_color, in their order.

Create an idea

Adds an idea to a forum with a title (up to 140 characters) and description, optionally in a category and status, created by and voted for by a person given by email.

Capture customer feedback

Records a piece of customer feedback (what they said, from a call, ticket or chat), optionally linked to an idea and to the person by email, with the source's URL.

Comment on an idea

Adds a public comment to an idea, as a person given by email (or the API client's user).

Add an internal note

Adds an internal note to an idea, seen only by the team in the admin console.

Post a status update

Moves an idea to a status (see list_statuses) with a message, and optionally emails everyone who supports it.