Integration · Shipping and fulfillment
AI agents for UPS
Ship with UPS from your own account: compare rates across services, buy a shipment with labels, void a shipment, track a package, and check and classify a US address.
- Actions
- 5
- Read
- 3
- Write
- 2
Actions
What your agents can do in UPS
5 actions. Each one is a tool your agents can call and a step your workflows can run.
Read 3
Look things up. Nothing changes.
Get shipping rates
Quotes UPS rates for packages from one address to another.
Track a package
Tracks a UPS package by tracking number (any shipper's).
Check a US address
Checks a US or Puerto Rico street address and says whether it is residential or commercial.
Write 2
Create, change or send.
Buy a shipment and labels
Buys a UPS shipment billed to the connection's account: shipper, ship-to address (with phone), service code and packages.
Void a shipmentDeletes data
Voids (cancels) a shipment that has not been picked up, so it is not charged: the shipment identification number from "Buy a shipment", or one package's tracking number within it.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything. Actions that delete data ask first by default.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Paste the client ID and secret of an app your organization registered with UPS. The platform fetches its tokens itself (OAuth client credentials).
Settings
- Environment
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your UPS data
Ask a question in plain words. The agent can get shipping rates, track a package or check a US address in UPS, then answers with what it found.
- 02
Let an agent update UPS
Have the agent buy a shipment and labels or void a shipment in UPS as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Share what it finds in Slack
Give one agent UPS and Slack: it can get shipping rates in UPS and post a summary to a Slack channel in the same run.
FAQ
UPS and MyDeepAgents
Can MyDeepAgents connect to UPS?
Yes. The UPS connector has 5 actions: 3 read and 2 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect UPS?
Paste the client ID and secret of an app your organization registered with UPS. The platform fetches its tokens itself (OAuth client credentials). The connection also asks for: Environment. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in UPS without asking?
Only if you let it. Each of the 2 actions that change data can be set to wait for a person's approval before it runs, and the one that deletes data asks first by default.
Can I use UPS in workflows as well as agents?
Yes. Every UPS action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put UPS to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.