Integration · Shipping and fulfillment
AI agents for ShipStation
Find orders and shipments in ShipStation, compare shipping rates, buy and void labels, mark orders shipped with a tracking number, and hold or release orders.
- Actions
- 13
- Read
- 8
- Write
- 5
Actions
What your agents can do in ShipStation
13 actions. Each one is a tool your agents can call and a step your workflows can run.
Read 8
Look things up. Nothing changes.
Find orders
Lists orders, filtered by order number (starts with), status, customer name, an item keyword (SKU, description or options), store, or created, changed or ordered within dates.
Get an order
Reads one order by its orderId: orderNumber, orderStatus, orderDate, paymentDate, shipByDate, customerEmail, billTo, shipTo, items.
Get shipping rates
Quotes the rates of one carrier (like stamps_com, ups, fedex; see "List carriers") for a parcel from a postal code to a destination, by weight and optionally size, service.
Find shipments
Lists shipments with labels bought in ShipStation (orders only marked shipped are not shipments), by tracking number, order number or ID, recipient name, carrier or ship dates.
List carriers
Lists the shipping carriers connected to the account.
List a carrier's services
Lists the shipping services of one carrier.
Find customers
Lists customers, filtered by state or country, newest changes first.
Get a customer
Reads one customer by customerId: name, company, email, phone, street1, city, state, postalCode, countryCode, addressVerified, marketplaceUsernames and tags.
Write 5
Create, change or send.
Mark an order shipped
Marks an order as shipped without buying a label in ShipStation (it was shipped some other way), with the carrier code.
Hold an order until a date
Puts an order on hold until a date, when ShipStation moves it back to awaiting shipment.
Release an order from hold
Moves an order from on hold back to awaiting shipment now.
Buy a label for an order
Buys a shipping label for an order with a carrier and service (see "List services"), confirmation type and ship date; the postage is charged to the carrier account.
Void a labelDeletes data
Voids a label bought in ShipStation by its shipmentId, so the carrier refunds the postage (unused labels only).
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything. Actions that delete data ask first by default.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Enter the API credentials from your ShipStation account.
What you enter
- API Key
- API Secret
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your ShipStation data
Ask a question in plain words. The agent can find orders, get an order or get shipping rates in ShipStation, then answers with what it found.
- 02
Let an agent update ShipStation
Have the agent mark an order shipped or hold an order until a date in ShipStation as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Share what it finds in Slack
Give one agent ShipStation and Slack: it can find orders in ShipStation and post a summary to a Slack channel in the same run.
FAQ
ShipStation and MyDeepAgents
Can MyDeepAgents connect to ShipStation?
Yes. The ShipStation connector has 13 actions: 8 read and 5 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect ShipStation?
Enter the API credentials from your ShipStation account. You'll need: API Key and API Secret. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in ShipStation without asking?
Only if you let it. Each of the 5 actions that change data can be set to wait for a person's approval before it runs, and the one that deletes data asks first by default.
Can I use ShipStation in workflows as well as agents?
Yes. Every ShipStation action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put ShipStation to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.