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AI agents for Canny

Work with customer feedback in Canny: list boards, find and read feature-request posts with their votes and status, create posts and comments for users, record votes, move a post through statuses.

Actions
10
Read
4
Write
6

Actions

What your agents can do in Canny

Work with customer feedback in Canny: list boards, find and read feature-request posts with their votes and status, create posts and comments for users, record votes, move a post through statuses (planned, in progress, complete), make sure a user exists, and publish changelog entries.

Read 4

Look things up. Nothing changes.

  • List boards

    Lists the company's boards (like Feature Requests or Bug Reports), each with id (the board ID other actions take), name, postCount, isPrivate and url.

  • Find posts

    Lists feature-request posts, newest first by default, on a board or all boards, optionally matching a search, by an author or company, with some tags or in some statuses.

  • Get a post

    Reads one post by its ID: title, details, status, score, commentCount, author, board, category, tags, owner, eta, customFields, linked Jira or Linear issues, mergeHistory and url.

  • List comments

    Lists portal comments, newest first, on a post, a board or by an author.

Write 6

Create, change or send.

  • Create a post

    Creates a feature-request post on a board for an author.

  • Change a post's status

    Moves a post to a status (open, under review, planned, in progress, complete, closed, or a custom one), recorded as changed by an admin, optionally with a comment and an email to its voters.

  • Comment on a post

    Adds a comment to a post as a user (a Canny user ID), optionally as a reply, internal to the team, or emailed to voters.

  • Add a vote

    Records a user's vote on a post, for example from a customer call or a support ticket, with an optional priority (0 nice to have, 10 important, 20 must have).

  • Create or update a user

    Makes sure a person exists in Canny, found by email, your product's user ID or Canny ID, creating them if needed and updating their name, avatar and custom fields.

  • Create a changelog entry

    Writes a changelog entry (new, improved or fixed) as a draft, publishes it now, or schedules it, optionally linking the posts it delivers and emailing users when published.

A person can approve first

Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.

Connection

How it connects

Connect it once in the console, then give it to the agents and workflows that need it.

Sign-in details

Enter the sign-in details Canny gives you for its API.

What you enter

  • Secret API key

Kept safe

  • Credentials are stored encrypted with your organization's own keys.
  • They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
  • Calls go only to the tool's own servers.

How we protect your data

Ideas

Ideas to start with

Starting points made only from the actions above. Mix them with any other tool your agents can use.

  • 01

    Ask about your Canny data

    Ask a question in plain words. The agent can list boards, find posts or get a post in Canny, then answers with what it found.

  • 02

    Let an agent update Canny

    Have the agent create a post or change a post's status in Canny as part of a larger task. Turn on approval and a person signs off on each change first.

  • 03

    Share what it finds in Slack

    Give one agent Canny and Slack: it can list boards in Canny and post a summary to a Slack channel in the same run.

FAQ

Canny and MyDeepAgents

Can MyDeepAgents connect to Canny?

Yes. The Canny connector has 10 actions: 4 read and 6 make changes. Your agents can call them as tools, and your workflows can run them as steps.

How do I connect Canny?

Enter the sign-in details Canny gives you for its API. You'll need: Secret API key. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.

Can an agent change data in Canny without asking?

Only if you let it. Each of the 6 actions that change data can be set to wait for a person's approval before it runs.

Can I use Canny in workflows as well as agents?

Yes. Every Canny action also works as a step in a workflow, and the same connection serves your agents and your workflows.

Early access

Put Canny to work

Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.