Integration · Team chat
AI agents for Zoho Cliq
Post messages to Zoho Cliq channels, group or direct chats and people, reply in a thread, list channels and chats, and read a conversation's recent messages, as the signed-in person.
- Actions
- 6
- Read
- 3
- Write
- 3
Actions
What your agents can do in Zoho Cliq
Post messages to Zoho Cliq channels, group or direct chats and people, reply in a thread, list channels and chats, and read a conversation's recent messages, as the signed-in person, in the data center where the Zoho account lives.
Read 3
Look things up. Nothing changes.
List channels
Lists the organization's channels the person can see, optionally only those they joined, by name, or at one level (organization, team, private, external), most recently active first.
List chats
Lists the person's direct and group chats, most recently active first, optionally only those with a message after or before a time.
Read messages
Reads messages from a chat, channel conversation or thread by its chat ID, optionally between two times.
Write 3
Create, change or send.
Post to a channel
Posts a message to a channel by its unique name (the name in the channel's Connectors address, like marketing; see List channels).
Post to a chat
Posts a message to a chat, group chat, channel conversation or thread by its chat ID (a chat_id from List chats or List channels, like CT_2230642524712404875_64396981; a thread's ID for a thread).
Message a person
Sends a direct message to one person by their email address or Zoho user ID, in the one-to-one chat with them.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Sign in with Zoho and approve access (OAuth).
Settings
- Data center
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your Zoho Cliq data
Ask a question in plain words. The agent can list channels, list chats or read messages in Zoho Cliq, then answers with what it found.
- 02
Let an agent update Zoho Cliq
Have the agent post to a channel or post to a chat in Zoho Cliq as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Work from your CRM
Give one agent HubSpot and Zoho Cliq: it can search contacts in HubSpot and post to a channel in Zoho Cliq in the same run.
FAQ
Zoho Cliq and MyDeepAgents
Can MyDeepAgents connect to Zoho Cliq?
Yes. The Zoho Cliq connector has 6 actions: 3 read and 3 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect Zoho Cliq?
Sign in with Zoho and approve access (OAuth). The connection also asks for: Data center. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in Zoho Cliq without asking?
Only if you let it. Each of the 3 actions that change data can be set to wait for a person's approval before it runs.
Can I use Zoho Cliq in workflows as well as agents?
Yes. Every Zoho Cliq action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put Zoho Cliq to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.