AI agents for Voiceflow

Get a conversation's state

Reads the stored state of one conversation: at state, its variables (everything the agent captured, like a name or an order number) and where in the flow it stands.

Ask the knowledge base

Asks the agent's knowledge base a question and returns what retrieval finds.

Search transcripts

Finds recorded conversations of the project, newest first, at transcripts[].

Read a transcript

Reads one recorded conversation by ID, at transcript: who it was (userID), when, and its turns as traces.

Send a message to the agent

Sends what a user typed to the Voiceflow agent and returns its reply for that turn at traces[].

Start a conversation

Starts (or restarts) the conversation for a user_id at the agent's entry point and returns its opening turn at traces[] (greeting text, choice buttons …).

Set conversation variables

Sets variables in a live conversation, merged with the ones it has, so the agent knows them on the next turn (a logged-in user's name, plan or account ID).

Reset a conversationDeletes data

Discards a conversation's stored state, so the next message for that user_id starts from the beginning with no variables.