AI agents for Smile.io

Find customers

Lists loyalty customers, newest first, optionally by email (Smile does not enforce unique emails, so several may match), state (member, candidate, disabled) or change time.

Get a customer

Reads one loyalty customer by Smile ID: customer with email, names, state, points_balance, vip_tier_id, referral_url, and with VIP status the current tier, progress and next tier.

List points history

Lists points transactions, newest first, for one customer or all, optionally changed since a time.

List rewards for points

Lists what customers can buy with points (points products).

List issued rewards

Lists rewards issued to customers (discount codes and other rewards), for one customer or all, by fulfillment status (pending, issued, cancelled, failed) or use (used, unused).

Add or deduct points

Adds points to (positive number) or deducts points from (negative) a customer's balance, with a description the customer sees and an internal note.

Redeem points for a reward

Spends a customer's points on a points product (a discount code, free product …), for a variable product the number of points to spend.

Record a custom activity

Records that a customer did something your program rewards (a custom activity set up in Smile, named by its token, like activity_XXXX), so Smile awards the points its earning rule gives.