Integration · Email
AI agents for Outlook
Send email, reply to messages, and list, search and read the mail in the signed-in person's Outlook mailbox (Microsoft 365 or Outlook.com).
- Actions
- 5
- Read
- 3
- Write
- 2
Actions
What your agents can do in Outlook
5 actions. Each one is a tool your agents can call and a step your workflows can run.
Read 3
Look things up. Nothing changes.
List messages in a folder
Lists the newest messages in one mail folder, newest first: Inbox unless another folder is named.
Search messages
Searches the whole mailbox (every folder) with Outlook's keyword search.
Get a message
Reads one message by its ID: subject, sender, recipients, times, and the full body as plain text.
Write 2
Create, change or send.
Send an email
Sends an email from the signed-in person's mailbox to one or more recipients, with optional CC and BCC, as plain text or HTML.
Reply to a message
Replies to a message by its ID with a comment and saves the reply in Sent Items.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Sign in with Microsoft and approve access (OAuth).
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your Outlook data
Ask a question in plain words. The agent can list messages in a folder, search messages or get a message in Outlook, then answers with what it found.
- 02
Let an agent update Outlook
Have the agent send an email or reply to a message in Outlook as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Work from your CRM
Give one agent HubSpot and Outlook: it can search contacts in HubSpot and send an email in Outlook in the same run.
Works well with
More Email tools
- Gmail5 actionsSend email, and search, read and label the email in a Gmail mailbox, signed in with the person's own Google account.
- SendGrid2 actionsSend email through Twilio SendGrid from a verified sender, and add or update contacts in SendGrid Marketing Campaigns.
- Postmark2 actionsSend transactional email through a Postmark server, written out or from one of its templates.
- Mailgun1 actionSend email through Mailgun from one of your sending domains, in the US or EU region.
- Resend1 actionSend email through Resend from an address on one of your verified domains, now or at a scheduled time.
- Amazon SES8 actionsSend email through Amazon Simple Email Service (SES) from a verified address or domain, as plain text and HTML or from a stored template, and check sending limits, verified identities.
FAQ
Outlook and MyDeepAgents
Can MyDeepAgents connect to Outlook?
Yes. The Outlook connector has 5 actions: 3 read and 2 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect Outlook?
Sign in with Microsoft and approve access (OAuth). Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in Outlook without asking?
Only if you let it. Each of the 2 actions that change data can be set to wait for a person's approval before it runs.
Can I use Outlook in workflows as well as agents?
Yes. Every Outlook action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put Outlook to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.