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Integration · Developer

AI agents for Opsgenie

Create, acknowledge and close Opsgenie alerts, add notes to them and list open alerts, on the US or EU instance.

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Actions
5
Read
1
Write
4

Actions

What your agents can do in Opsgenie

Create, acknowledge and close Opsgenie alerts, add notes to them and list open alerts, on the US or EU instance. Atlassian ends Opsgenie on April 5, 2027 (its API stops then) in favour of Jira Service Management and Compass.

Read 1

Look things up. Nothing changes.

  • List open alerts

    Lists alerts, newest first, as data: each with its ID, tiny ID, alias, message, status, whether it is acknowledged, priority, tags, owner, count of repeats, and when it was created and last occurred.

Write 4

Create, change or send.

  • Create an alert

    Creates an alert, which notifies the responders by their notification rules.

  • Acknowledge an alert

    Acknowledges an open alert, which stops its escalation: someone is on it.

  • Close an alert

    Closes an alert: the problem is over and notifications stop.

  • Add a note to an alert

    Adds a note to an alert's log, by its ID, tiny ID or alias.

A person can approve first

Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.

Connection

How it connects

Connect it once in the console, then give it to the agents and workflows that need it.

API key

Paste an API key from your Opsgenie account.

What you enter

  • API key

Settings

  • Instance

Kept safe

  • Credentials are stored encrypted with your organization's own keys.
  • They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
  • Calls go only to the tool's own servers.

How we protect your data

Ideas

Ideas to start with

Starting points made only from the actions above. Mix them with any other tool your agents can use.

  • 01

    Ask about your Opsgenie data

    Ask a question in plain words. The agent can list open alerts in Opsgenie, then answers with what it found.

  • 02

    Let an agent update Opsgenie

    Have the agent create an alert or close an alert in Opsgenie as part of a larger task. Turn on approval and a person signs off on each change first.

  • 03

    Share what it finds in Slack

    Give one agent Opsgenie and Slack: it can list open alerts in Opsgenie and post a summary to a Slack channel in the same run.

FAQ

Opsgenie and MyDeepAgents

Can MyDeepAgents connect to Opsgenie?

Yes. The Opsgenie connector has 5 actions: 1 reads and 4 make changes. Your agents can call them as tools, and your workflows can run them as steps.

How do I connect Opsgenie?

Paste an API key from your Opsgenie account. You'll need: API key. The connection also asks for: Instance. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.

Can an agent change data in Opsgenie without asking?

Only if you let it. Each of the 4 actions that change data can be set to wait for a person's approval before it runs.

Can I use Opsgenie in workflows as well as agents?

Yes. Every Opsgenie action also works as a step in a workflow, and the same connection serves your agents and your workflows.

Early access

Put Opsgenie to work

Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.

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