Integration · Marketing
AI agents for Okendo
Work with Okendo reviews and loyalty for a Shopify store.
- Actions
- 9
- Read
- 5
- Write
- 4
Actions
What your agents can do in Okendo
Work with Okendo reviews and loyalty for a Shopify store: list and read reviews, approve or reject them, reply publicly or privately, find a customer by email, read a loyalty customer's points and VIP tier, adjust points, list the rewards points can buy and redeem one.
Read 5
Look things up. Nothing changes.
List reviews
Lists the store's reviews, newest first by default, by moderation status (approved by default, pending or rejected).
Get a review
Reads one review by ID: review with rating, title, body, reviewer, product, order, media, attributes, reply, reward and moderation details.
Find a customer by email
Looks up a customer's Okendo ID by email address.
Get a loyalty customer
Reads a loyalty member by email (or loyalty customer ID): loyaltyCustomer with loyaltyCustomerId, points, status, vipTierName and the minimum VIP tier with its expiry.
List rewards for points
Lists the ways points can be redeemed for rewards, for everyone or as they apply to one member.
Write 4
Create, change or send.
Approve or reject a review
Sets a review's moderation status: approved shows it on the store, rejected hides it, pending returns it to the queue.
Reply to a review
Replies to a review, publicly (shown under it) or privately (to the reviewer only), optionally emailing the reviewer.
Add or remove points
Adds (positive) or removes (negative) loyalty points for a member named by email or loyalty customer ID, with a note for the store and a message for the customer.
Redeem points for a reward
Spends a member's points on a redemption rule's reward (for a variable reward, the points to spend); Okendo issues the reward, like a discount code.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Enter the API credentials from your Okendo account.
What you enter
- Okendo User ID
- API key
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your Okendo data
Ask a question in plain words. The agent can list reviews, get a review or find a customer by email in Okendo, then answers with what it found.
- 02
Let an agent update Okendo
Have the agent approve or reject a review or reply to a review in Okendo as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Share what it finds in Slack
Give one agent Okendo and Slack: it can list reviews in Okendo and post a summary to a Slack channel in the same run.
Works well with
More Marketing tools
- Mailchimp2 actionsAdd people to your Mailchimp audiences or update them, with their merge fields and tags, and look up your audiences.
- Klaviyo3 actionsCreate or update Klaviyo profiles, subscribe people to email marketing on a list, and record events that start flows.
- ActiveCampaign4 actionsCreate or update ActiveCampaign contacts, find them by email, and add them to lists and tags.
- LinkedIn2 actionsPublish text posts on a member's LinkedIn profile and read the signed-in member's name and email, after the member signs in with LinkedIn.
- X4 actionsPost and delete on X as the signed-in account, read an account's recent posts, and look up X users by username.
- YouTube4 actionsRead a YouTube channel's statistics, its uploaded videos, a video's details and the comments people leave, signed in with the channel owner's Google account.
FAQ
Okendo and MyDeepAgents
Can MyDeepAgents connect to Okendo?
Yes. The Okendo connector has 9 actions: 5 read and 4 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect Okendo?
Enter the API credentials from your Okendo account. You'll need: Okendo User ID and API key. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in Okendo without asking?
Only if you let it. Each of the 4 actions that change data can be set to wait for a person's approval before it runs.
Can I use Okendo in workflows as well as agents?
Yes. Every Okendo action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put Okendo to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.