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Integration · E-commerce

AI agents for Mews

Read a property's configuration, services and room availability, list reservations, find and add guest profiles, and check guests in or out or cancel reservations in the Mews hospitality platform.

Actions
10
Read
6
Write
4

Actions

What your agents can do in Mews

Read a property's configuration, services and room availability, list reservations, find and add guest profiles, and check guests in or out or cancel reservations in the Mews hospitality platform, through the Connector API.

Read 6

Look things up. Nothing changes.

  • Get property configuration

    Reads the connected property (enterprise): Enterprise with its Id, Name, TimeZoneIdentifier, DefaultLanguageCode, Currencies, Address, Email, Phone and WebsiteUrl, and NowUtc.

  • List services

    Lists the property's services: the bookable stay service (accommodation) and additional ones like breakfast, parking or spa.

  • Get room availability

    Reads how many rooms of each category are free or taken for each night (time unit) of a bookable service between two times.

  • List reservations

    Lists reservations staying within a period (stay_from/stay_to), arriving within one.

  • Search guest profiles

    Finds guest profiles (customers) by name: first, last or full name.

  • Get guest profiles

    Reads guest profiles by exact email address or by ID.

Write 4

Create, change or send.

  • Add a guest profile

    Creates a guest profile (customer) with a last name and optionally first name, email, phone, nationality, birth date and internal notes.

  • Check a guest in

    Checks in (starts) a confirmed reservation whose arrival is today and whose room is assigned and clean.

  • Check a guest out

    Checks out (processes) a checked-in reservation.

  • Cancel reservationsDeletes data

    Cancels one or more reservations with a reason.

A person can approve first

Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything. Actions that delete data ask first by default.

Connection

How it connects

Connect it once in the console, then give it to the agents and workflows that need it.

Sign-in details

Enter the sign-in details Mews gives you for its API.

What you enter

  • Client token
  • Access token

Settings

  • Environment

Kept safe

  • Credentials are stored encrypted with your organization's own keys.
  • They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
  • Calls go only to the tool's own servers.

How we protect your data

Ideas

Ideas to start with

Starting points made only from the actions above. Mix them with any other tool your agents can use.

  • 01

    Ask about your Mews data

    Ask a question in plain words. The agent can get property configuration, list services or get room availability in Mews, then answers with what it found.

  • 02

    Let an agent update Mews

    Have the agent add a guest profile or cancel reservations in Mews as part of a larger task. Turn on approval and a person signs off on each change first.

  • 03

    Share what it finds in Slack

    Give one agent Mews and Slack: it can get property configuration in Mews and post a summary to a Slack channel in the same run.

FAQ

Mews and MyDeepAgents

Can MyDeepAgents connect to Mews?

Yes. The Mews connector has 10 actions: 6 read and 4 make changes. Your agents can call them as tools, and your workflows can run them as steps.

How do I connect Mews?

Enter the sign-in details Mews gives you for its API. You'll need: Client token and Access token. The connection also asks for: Environment. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.

Can an agent change data in Mews without asking?

Only if you let it. Each of the 4 actions that change data can be set to wait for a person's approval before it runs, and the one that deletes data asks first by default.

Can I use Mews in workflows as well as agents?

Yes. Every Mews action also works as a step in a workflow, and the same connection serves your agents and your workflows.

Early access

Put Mews to work

Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.