Integration · E-commerce
AI agents for Loop Returns
Work with a store's returns and exchanges in Loop: list returns by date and state, read a return with its items, refund, exchange and label details, process, flag, close or cancel it, read and add notes.
- Actions
- 10
- Read
- 4
- Write
- 6
Actions
What your agents can do in Loop Returns
Work with a store's returns and exchanges in Loop: list returns by date and state, read a return with its items, refund, exchange and label details, process, flag, close or cancel it, read and add notes, check which items of an order can be returned, and create a link that opens an order in the return portal.
Read 4
Look things up. Nothing changes.
List returns
Lists returns created (or updated) in a time window, optionally only in one state (open, closed, cancelled, expired, review), up to 750 a page.
Get a return
Reads one return by its Loop return ID, or the return of an order by the store's order name (like 1001) or order ID.
List a return's notes
Lists the notes on a return's timeline, each with id, content and when and by whom it was added.
Check which items can be returned
Reports, for each item of an order (by its order name), whether it can be returned now, without starting a return.
Write 6
Create, change or send.
Process a return
Processes an open return: Loop archives it and fulfills what is left, like placing the exchange order or issuing the gift card or refund.
Flag a return for review
Flags a return so it is not processed automatically and a person must review it in Loop Admin, for example when the items received do not match.
Close a returnDeletes data
Closes a return without fulfilling its outcomes: no exchange order, gift card or refund is issued, and its items cannot be returned again.
Cancel a returnDeletes data
Cancels a return; the customer can then start a new return with the same items.
Add a note to a return
Adds a note of up to 255 characters to a return's timeline, visible to the store's team in Loop Admin.
Create a return portal link
Creates a link that opens a customer's order straight in the store's return portal, so they can start a return without typing their order details.
A person can approve first
Any write action can be set to wait for a person's approval before it runs, so an agent asks before it changes anything. Actions that delete data ask first by default.
Connection
How it connects
Connect it once in the console, then give it to the agents and workflows that need it.
Paste an API key from your Loop Returns account.
What you enter
- API key
Kept safe
- Credentials are stored encrypted with your organization's own keys.
- They are opened only by the process that makes the call, at the moment it runs, and never go into a prompt or the browser.
- Calls go only to the tool's own servers.
Ideas
Ideas to start with
Starting points made only from the actions above. Mix them with any other tool your agents can use.
- 01
Ask about your Loop Returns data
Ask a question in plain words. The agent can list returns, get a return or list a return's notes in Loop Returns, then answers with what it found.
- 02
Let an agent update Loop Returns
Have the agent add a note to a return or create a return portal link in Loop Returns as part of a larger task. Turn on approval and a person signs off on each change first.
- 03
Share what it finds in Slack
Give one agent Loop Returns and Slack: it can list returns in Loop Returns and post a summary to a Slack channel in the same run.
Works well with
More E-commerce tools
- Shopify5 actionsLook up orders and customers in your Shopify store, create customers and draft orders, and tag customers and orders, through the GraphQL Admin API.
- WooCommerce12 actionsFind and read orders, customers and products in your WooCommerce store, move an order to a new status, add order notes and tracking numbers, and change stock levels and prices.
- BigCommerce3 actionsLook up orders, create customers and set stock levels in your BigCommerce store.
- Amazon Seller Central9 actionsRead and work your Amazon seller account through the Selling Partner API.
- eBay10 actionsFind and read your eBay orders, add shipments with tracking numbers, and read and change the stock and prices of listings managed through eBay's Inventory API.
- Adobe Commerce (Magento)15 actionsFind and read orders, customers and products in Adobe Commerce or Magento Open Source 2, ship orders with tracking numbers, hold, release or cancel orders, add order comments, and set stock and prices.
FAQ
Loop Returns and MyDeepAgents
Can MyDeepAgents connect to Loop Returns?
Yes. The Loop Returns connector has 10 actions: 4 read and 6 make changes. Your agents can call them as tools, and your workflows can run them as steps.
How do I connect Loop Returns?
Paste an API key from your Loop Returns account. You'll need: API key. Credentials are stored encrypted with your organization's own keys and are opened only at the moment of a call.
Can an agent change data in Loop Returns without asking?
Only if you let it. Each of the 6 actions that change data can be set to wait for a person's approval before it runs, and the 2 that delete data ask first by default.
Can I use Loop Returns in workflows as well as agents?
Yes. Every Loop Returns action also works as a step in a workflow, and the same connection serves your agents and your workflows.
Early access
Put Loop Returns to work
Connect it in a few minutes, give an agent the actions it needs, and decide which changes wait for a person.