AI agents for FireHydrant

List incidents

Lists incidents, newest first, searched by text (name, summary, description) and filtered by current milestone (like started, mitigated, resolved), severity, priority, tags or start date.

Get an incident

Reads one incident by ID: name, summary, description, customer impact, severity, priority, current milestone and lifecycle phases.

List an incident's timeline

Lists an incident's timeline entries, newest first.

List services

Lists the services in the catalog, searched by name or description, as data: each with its id, name, slug, description, service_tier, labels and active_incidents (IDs of open incidents impacting it).

List severities

Lists the organization's severities in order, as data: each with its slug (like SEV1, used when declaring or updating an incident), description, type and color.

Declare an incident

Declares (opens) an incident with a name and optionally a summary, description, customer impact, severity (a slug from List severities, like SEV1), priority, tags, labels and the teams to assign.

Update an incident

Changes an incident's name, summary, description, customer impact, severity, priority, tags or labels; fields left out keep their values.

Add a note

Adds a note to an incident's timeline.

Resolve an incident

Resolves an active incident (moves it to the post-incident phase), optionally to a given milestone slug of that phase such as resolved or postmortem_started.